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Support at Home Program Update: Key Changes and What They Mean for You

  • Writer: Brittany Price
    Brittany Price
  • 6 days ago
  • 3 min read

Updated: 3 days ago

The Support at Home Program is designed to help older Australians live independently at home, with access to essential services tailored to individual needs. If you’re receiving care through the Home Care Packages program, there are some important updates that you need to be aware of. These changes aim to provide you with more flexibility, better care options, and easier access to essential services.




 

Here’s everything you need to know about the latest changes to the Support at Home Program as of April 2025 and how they could benefit you.


 

Key Changes & updates to the Support at Home Program


  1. Increased Funding for Care


    The annual funding for the Support at Home Program has increased, now providing up to $78,000 for eligible participants. This means you can access more services, including personal care, meal delivery, assistive technology, and home modifications to help you stay safe and comfortable in your home.


  2. Personalised Care Management


    Every participant will now have access to a dedicated care partner. Your care partner will help coordinate your care, assist with creating and reviewing your care plan, and ensure that you receive the most appropriate and effective services. This change is designed to give you more personalised support and a streamlined care experience.


  3. Assistive Technology and Home Modifications


    One of the biggest changes is the upfront funding for assistive technology and home modifications. If you need items like mobility aids or modifications like bathroom rails or ramps, these costs are now covered by the program. This change eliminates the need for lengthy waiting periods and allows you to access essential equipment and home improvements quickly, helping you live independently for longer.


  4. Restorative Care Pathway


    If you’re looking to improve your mobility, strength, or overall function, the Restorative Care Pathway offers up to 12 weeks of intensive allied health services. This program aims to help you maintain or improve your ability to perform daily tasks, which can enhance your quality of life.


  5. End-of-Life Pathway


    For participants facing end-of-life care needs, the End-of-Life Pathway provides up to $25,000 over three months. This funding is specifically for supporting you to remain at home during your final months, offering a wide range of palliative care services to ensure you receive the best possible care in the comfort of your own home.





 

What This Means for You


These updates give you access to more funding, better care, and quicker access to the services you need to live independently at home. Whether you're looking for help with everyday activities, need assistive devices, or want to improve your health with restorative services, the Support at Home Program has been enhanced to provide a better and more comprehensive solution.


 

Government Letters About the Changes


In April 2025, the Government will be writing to all consumers in the Home Care Packages program to outline the specific changes and how they will affect your care. This letter will provide additional details about your eligibility and options within the program.

If you're unsure about any part of the information in the letter, don’t hesitate to reach out. We are here to help clarify any questions or concerns.


 

How You Can Benefit from These Changes


●       More Flexibility: The increased funding allows you to access a broader range of services.

●       Faster Access to Home Modifications: No more waiting for essential home modifications like rails or ramps.

●       Personalized Care: With a dedicated care partner, you’ll have a consistent point of contact to ensure your care plan is always updated and in line with your needs.

●       Support for End-of-Life Care: If necessary, you can access up to $25,000 to ensure that you receive the best care in the comfort of your home.


You can read more about the Support at Home Program and what it means for you by looking at the Program Handbook here. https://www.health.gov.au/sites/default/files/2025-02/support-at-home-program-handbook.pdf


 

Stay Informed and Make the Most of Your Care Plan


As these changes take effect, we want to ensure that you get the most out of the Support at Home Program. If you have any questions about how these changes affect you or would like to discuss how your care plan can be updated, please reach out to us. We’re always here to support you.


Call 1300 769 620 or email servicedelivery@homecareaustralia.com.au.




 

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