.png){kind=small}
The Support at Home Program, launching on 1 July 2025, introduces changes to how home care services are funded in Australia. While some services will remain free, others will require a contribution based on the services you use and your financial situation. These updates aim to focus government funding on essential care while ensuring services remain accessible and sustainable.
Here’s what you need to know about how contributions will work under the new program.
Who Does This Apply To?
New Assessments: Contributions apply to participants assessed or who commenced the Home Care Packages Program after 12 September 2024.
Existing Clients: If you’re unsure whether this applies to you, HomeCare Australia will notify you directly.
How Contributions Work
Under the new system, your contribution will be a percentage of the cost of the services you receive. The government will cover the remaining cost as a subsidy. Contributions vary based on:
1. The Type of Service
Clinical Services: Fully funded by the government (no cost to you). Examples: nursing care, physiotherapy, allied health.
Independence Services: Moderate contributions (5% of the service cost). Examples: personal care, medication assistance, transport, and social support.
Everyday Living Services: Higher contributions (17.5% of the service cost). Examples: domestic assistance, gardening, home maintenance, and shopping assistance.
2. Your Financial Situation
Full Pensioners:
Clinical Care: 0% contribution.
Independence Services: 5% contribution per hour.
Everyday Living Services: 17.5% contribution per hour.
Part Pensioners & Commonwealth Seniors Health Card Holders: Contributions are calculated using the Age Pension means test.
How Contributions Are Calculated
Your contributions are based on the Age Pension means test.
Pension Holders: If you already receive the Age Pension, no additional paperwork is required.
Other Clients: Commonwealth Seniors Health Card holders must provide their income and asset information to Services Australia.
What You Need to Do
Over the coming months, HomeCare Australia will:
Contact You: To discuss your current services and ensure any necessary adjustments are made to minimize financial impact.
Collect Payment Details: Bank or credit card details will be securely collected to manage contributions.
Provide Transparent Statements: Your contributions will be clearly outlined on your monthly statements.
Why Are These Changes Happening?
The Support at Home Program ensures government funding is prioritized for essential care, helping you remain independent and safe at home. These changes are designed to improve the sustainability of the system while continuing to provide high-quality care.
We’re Here to Support You
We understand that this transition may raise questions, especially for those who haven’t contributed before. Our team is here to guide you through these changes and ensure you continue receiving the care and support you need.
If you have any questions about how these changes will affect you or your contributions, please don’t hesitate to contact your care manager.
