PHONE NUMBER :

1300 769 620

EMAIL ADDRESS :

servicedelivery@homecareaustralia.com.au

Supporting Your Journey with Compassion & Expertise

HomeCare Australia is dedicated to providing compassionate and professional in-home care services that help vulnerable individuals maintain their independence and dignity. With trusted care workers, tailored support services, and a commitment to excellence, we’re here to make life easier for you and your loved ones.

Patricia Faye Cunanan

Their care for both clients and workers is truly amazing

Trusted Provider
We would love to hear more about how we can support your needs.
Schedule your free capacity consultation today.

Client Feedback & Reviews

Integrity, Compassion, and Dedication in Every Care

Elderly Care

HomeCare Australia is proud to assist the elderly to stay living independently in their own homes for longer. We provide private services and also provide government funded packages underpinned by Consumer Directed Care Principles.

Disability Care

HomeCare Australia is proud to be a Registered NDIS Provider. Our disability care staff are experienced and trained to handle the below services. HomeCare Australia has specialist staff to service: Mental Health, Intellectual Disability and Children with special needs.

Join Our Team

Join HomeCare Australia and help transform lives! We're seeking dedicated, compassionate individuals to support vulnerable people in living safely and independently at home. Be part of a team that values care, community, and making a real difference.

Contact Us Today

Let us show you why so many families trust HomeCare Australia to provide compassionate and reliable care. Contact us today to learn more about how we can support you.

Empowering Your Journey with Personalised Care

HomeCare Australia is a boutique, family-owned, 100% Australian-operated provider offering personalised NDIS and Aged Care support since 2011. We deliver exceptional care tailored to each client, promoting independence, confidence, and community connection.

Support is more than assistance – it’s about relationships and growth. Our team works with clients and families to set meaningful goals and deliver care that aligns with their aspirations. Whether it’s daily activities, companionship, or specialised care, we provide a safe and empowering environment.

Our flexible, client-led approach focuses on:

We offer 24/7 support and match participants with workers who share their cultural background, language, and interests for meaningful connections.

Our inclusive services support CALD communities, LGBTQIA+ individuals, and people with dementia, cognitive impairments, or psychosocial disabilities. We celebrate individuality and provide respectful care.

With over a decade of experience, HomeCare Australia remains committed to making a lasting difference.

Empowering Your Journey with Personalised Care

HomeCare Australia is a boutique, family-owned, 100% Australian-operated provider offering personalised NDIS and Aged Care support since 2011. We deliver exceptional care tailored to each client, promoting independence, confidence, and community connection.

Support is more than assistance – it’s about relationships and growth. Our team works with clients and families to set meaningful goals and deliver care that aligns with their aspirations. Whether it’s daily activities, companionship, or specialised care, we provide a safe and empowering environment.

Our flexible, client-led approach focuses on:

We offer 24/7 support and match participants with workers who share their cultural background, language, and interests for meaningful connections.

Our inclusive services support CALD communities, LGBTQIA+ individuals, and people with dementia, cognitive impairments, or psychosocial disabilities. We celebrate individuality and provide respectful care.

With over a decade of experience, HomeCare Australia remains committed to making a lasting difference.

Why Choose HomeCare Australia?

Family-owned and operated with over a decade of experience.
Flexible, person-centred approach that adapts to unique needs.
Reliable and compassionate support workers who match individual values.
Dedicated care partners to simplify your care journey.
Commitment to inclusion, independence, and community connection.

Our Support Makes a Difference

The personalised support services we have provided for over a decade now are designed to empower individuals, helping them realise their personal goals and enhance their independence.

Assistance with Daily Personal Activities

Compassionate and flexible support for daily tasks, helping maintain independence while ensuring comfort and dignity.

Assistance with Travel & Transport

Reliable transport assistance ensures access to appointments, community activities, and daily outings with confidence.

Development of Daily Living & Life Skills

Skill-building programs designed to increase independence, confidence, and personal growth, ensuring greater control over life.

Household Tasks

Support with household maintenance ensures a clean, safe, and organised home, allowing participants to focus on what matters most.

Household Maintenance

Support with household cleaning, organisation, and upkeep to maintain a safe, comfortable home through NDIS and Aged Care services.

Community & Social Participation

Encouraging engagement in social, recreational, and community activities fosters inclusion and creates meaningful relationships.

Life Stage Transitions & Support Coordination

Guidance through key life changes ensures smooth transitions with personalised support every step of the way.

Home Modifications

Creating accessible, functional spaces that enhance safety and support independence within the home.

A Team Dedicated to Your Well-Being

The strength of HomeCare Australia lies in its people. A carefully selected team of highly skilled and experienced professionals brings passion, dedication, and warmth to every interaction.

Each team member is chosen not only for their expertise and qualifications but also for their commitment to making a difference. Support workers build strong, lasting relationships with participants, ensuring that care remains consistent, culturally aligned, and deeply personal. Open communication and a transparent approach provide families with peace of mind, knowing their loved ones are in capable hands.

A culture of respect, integrity, and long-term commitment to quality care creates a workplace where professionals thrive, leading to better outcomes for every participant.

Meet the Founder – Gaynor Lowndes

A visionary in home care and recruitment, Gaynor Lowndes leads HomeCare Australia with a deep commitment to empowering individuals through high-quality, participant-centred support.

Established in 2011, the organisation has grown into a trusted provider, achieving accreditation under both the Aged Care Quality Standards and NDIS. With over 30 years of experience, Gaynor has played a key role in staffing major events, including the Sydney 2000 Olympics, and has led businesses generating over $56 million in sales.

Expertise in dementia care, psychotherapy, community services, and workforce development ensures that HomeCare Australia remains at the forefront of quality care, innovation, and industry best practices.

A belief in honesty, integrity, and personal growth forms the foundation of HomeCare Australia, ensuring that every participant receives the care, dignity, and respect they deserve.

Lisa Bycroft

Care Partner

Lisa is an experienced Care Partner at HomeCare Australia, supporting clients across Lake Macquarie, Newcastle, and the Hunter. With over 20 years in aged care and disability services, Lisa is known for her calm leadership, person-centred care, and deep empathy.

Her career includes frontline care, case management, and regional operations leadership with providers such as Mercy Services and integratedliving. She has coordinated services across CHSP, HCP, and NDIS programs and is particularly skilled in dementia-specific care and behaviour support.

Lisa builds strong relationships with clients and care teams alike. She empowers care workers through mentoring and hands-on support, ensuring services are respectful, flexible, and aligned with client goals.

Her qualifications include Certificate IV in Service Coordination (Ageing & Disability), Certificate IV in Leisure and Health, and Certificate III in Aged Care. She also holds credentials in medication management, dementia care, infection control, and behavior support. Lisa maintains First Aid, NDIS Worker Screening, and Working with Children Checks.

At HomeCare Australia, Lisa supports people with high and complex needs, assists with transitions to Support at Home, and ensures care plans reflect dignity and choice. Her calm presence and strong values make her a trusted guide for clients and a leader among peers.

Bronwyn

Case Manager

Bronwyn brings a wealth of experience and compassion to her role as a Case Manager at HomeCare Australia. With a background in managing and running childcare centres, as well as hands-on experience as an NDIS disability support worker, Bronwyn has built a career centred around supporting and empowering vulnerable individuals. Her time in the highly legislated childcare sector has honed her strong case management skills, making her an invaluable asset to our team.

Driven by her passion for helping others, Bronwyn recently returned to the Central Coast from Sydney to be closer to her family. A proud aunty to many nieces and nephews, she cherishes time spent with her loved ones and her pets. When she’s not working, you’ll often find her enjoying the slower pace of life on the coast, indulging in her love for cooking, and soaking up the peaceful coastal lifestyle.

Bronwyn’s blend of professional expertise, heartfelt compassion, and dedication to making a difference ensures she provides exceptional support to every client she works with. We’re delighted to have her as part of the HomeCare Australia team.

Patricia

Roster Team Leader

As a Roster Manager, I specialize in creating efficient and effective schedules that keep our team running smoothly and ensure the highest quality of care for our clients. My goal is to optimize operations, support our incredible staff, and contribute to seamless service delivery.

My diverse career journey—from brewing the perfect cup of coffee as a barista to coordinating campaigns as a marketing administrator and ensuring compliance as a KYC agent—has given me a unique skill set. I bring adaptability, precision, and

a customer-focused mindset to everything I do, qualities that align perfectly with HomeCare Australia’s commitment to excellence.

Outside of work, I’m a passionate reader, a foodie at heart, and an avid fan of K-dramas and binge-worthy series. I also love attending K-pop concerts, where I get to immerse myself in the electrifying energy of live performances.

With a blend of professional expertise and a vibrant personal life, I strive to bring energy, focus, and dedication to my role every day, ensuring our team and clients receive the best possible support.

Brittany

Case Manager

We’re excited to introduce Brittany, one of our compassionate and highly skilled Aged Care Case Managers at HomeCare Australia. Brittany brings a wealth of knowledge and experience to her role, having worked in the community services industry since 2019. Her strong academic background includes a Bachelor’s degree in Communication, a Diploma of Community Services, and additional certifications in Mental Health First Aid, Applied Suicide Intervention, and Naturopathy.

Brittany’s diverse qualifications—combined with her Certificates 3 and 4 in Fitness—enable her to take a holistic and personalized approach to supporting clients in achieving their goals and maintaining independence.

Originally from a farm outside of Tamworth, Brittany grew up riding horses and caring for an array of animals, which instilled in her a deep sense of responsibility and compassion. Today, she shares her life with her partner, their lively one-year-old daughter, and their playful border collie.

Brittany is passionate about personal growth, journaling, neuroscience, and living a balanced, low-tox lifestyle. She thrives on creating meaningful connections with her clients, helping them navigate their aged care journey with kindness, empathy, and expert guidance.

Her approachable nature, love of gardening, and belief in the importance of protecting your energy ensure that she brings warmth and positivity to every interaction. Whether she’s coordinating services or simply sharing a light-hearted moment (along with her signature “funny” jokes), Brittany is dedicated to providing the highest standard of care and support.

We’re confident that Brittany’s expertise and genuine care will make her an invaluable partner in helping you or your loved one live comfortably and independently at home.

Myckayla

Delivery Team

We’re excited to shine a spotlight on Myckayla, one of our incredible team members here at HomeCare Australia. Myckayla recently moved from the Central Coast to the beautiful south of Brisbane, where she continues to make a positive difference in the lives of those she supports. A proud mum of two little boys, Myckayla loves spending time outdoors—whether she’s gardening, enjoying the beach, or connecting with nature. Her passion for art and spirituality adds to her warm and compassionate approach to care.

Myckayla has been dedicated to the aged care and disability support sector since the age of 16, when she began her journey as an aged care nurse. From a young age, she has been driven by a deep desire to help others and improve their quality of life. Her unwavering commitment and heartfelt care make her an invaluable part of our team, and we’re so grateful to have her making a difference every day.

Sheryll

Foundational Member of HomeCare Australia

Sheryll has been an integral part of HomeCare Australia since the very beginning, bringing her wealth of experience and unwavering dedication to our team. As a seasoned accountant and bookkeeper with over 18 years of expertise, Sheryll’s meticulous attention to detail and commitment to excellence have been pivotal in supporting the success and growth of our organization.

A proud mother of four, Sheryll balances her professional responsibilities with her vibrant family life. Her warmth and organizational skills extend beyond the office, where she is known for her love of baking and cooking—delighting friends and family with her culinary creations.

Outside of work, Sheryll embraces life with enthusiasm. She enjoys traveling and exploring new places, channelling her creativity into crocheting unique items, and playing the guitar during her downtime. Whether she’s embarking on outdoor adventures or sharing stories with loved ones, Sheryll brings energy, joy, and a sense of purpose to everything she does.
As one of our longest-standing team members, Sheryll’s dedication, expertise, and passion continue to be an inspiration to